SHIPPING & DELIVERY
DISPATCH
All completed orders will be dispatched within 1-2 business days*.
Orders received after Close of Business (5pm Sydney time - AEST/AEDST) are considered to have been placed at the start of the next business day.
SHIPPING RATES & TIMEFRAMES
We currently only ship to Australia & NZ. However, we are continuously working on shipping options to other destinations - please contact us to see how we can help with your order if you live outside Australia.
Orders with standard shipping will be sent via Australia Post or Sendle. Both options provide parcel tracking.
Enjoy FREE standard shipping on all domestic orders (within Australia) over $100 AUD.
AUS - Flat Rate Standard
$9
NSW: 1-3 Business Days*
VIC: 2-5 Business Days*
QLD: 2-6 Business Days*
SA / ACT: 3-6 Business Days*
NT: 4-6 Business Days*
TAS: 4-8 Business Days*
WA: 6-9 Business Days*
AUS - Flat Rate Express
$14
1-3 Business Days*
All deliveries are 100% carbon neutral.
Our couriers do not deliver to PO Boxes or Parcel Lockers.
Remote areas: An additional $5 delivery charge may apply on top of standard rates & timeframes may be up to 14 days*.
NZ - Standard Shipping
Shipping cost is based on the weight of the parcel & will be calculated during checkout.
Approx. 6+ business days between major metro areas*
*The above timeframes are provided by the shipping provider and are an estimate only. We can't guarantee your parcel will arrive within these timeframes. Due to the COVID-19 pandemic, our shipping providers are experiencing major delays and parcels may take longer to arrive than usual. For more information, please refer to these updates from Australia Post & Sendle.
We will not be held liable for loss or damages due unattended packages being left at your delivery address, please use an address that will be attended to during business hours to ensure your delivery arrives safely.
We do our best to ensure that your delivery arrives on time, however we will not be held liable for late deliveries due to courier delays. During sale times and holiday periods, it may take us up to two weeks to ship your order due to high volume of orders. We thank you for your patience!